Sender communication channel gives an error http://sap.com/xi/XI/System is currently not started

Hi experts,

This is a pass through scenario where we are picking a file using file (FTP) adapter. I'm referring to sender channel when we ping channel it says that FTP connection can be created, the directory exists and the files are readable.

But the channel status will be in red color and it says processing started, retry interval is 60 seconds and then it gives an error message "com.sap.engine.inetrfaces,messaging.api.exception.messaging exception.......".

When we put our cursor on it, it says "http://sap.cpm/xi/XI/system is currently not started".

You can see the attached screenshots for more information.

Please reply ASAP.

Thanks,

Vidhya Nizamkar